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Quality Assurance

Committee for Quality Assurance

Members:

  1. Dominik Sikirić, PhD
  2. Assoc. Prof. Iva Hrastinski, PhD
  3. Assoc. Prof. Tihana Novak, PhD
  4. Tomislav Ljutić, PhD
  5. Lea Masnjak Šušković, MA
  6. Anamarija Ivanagić, MA
  7. Karlo Borjan

The mandate of the Committee lasts from December 18, 2025 until December 17, 2028.
E-mail: kvaliteta@erf.unizg.hr

Quality Management System in accordance with the ISO 9001:2015 standard

The University of Zagreb Faculty of Education and Rehabilitation Sciences has been awarded the internationally recognized ISO 9001:2015 certificate for its quality management system in March 2026.

This certification confirms that the Faculty systematically and responsibly manages its processes while continuously enhancing the quality of all its activities – from teaching and research to professional and administrative work.

ISO 9001:2015 is a globally recognized standard that provides a framework for effective quality management, with a strong focus on excellence, customer satisfaction, and continuous improvement. Its implementation ensures that processes are planned, monitored, and improved in a structured and transparent way.

For the Faculty, this certificate represents more than a formal recognition – it reflects our commitment to students, users, and partners, and confirms that quality is a core value embedded in everything we do. It also inspires us to further develop, innovate, and raise standards in higher education and research.


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